Excommunicated?

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Excommunicated?

Post by Atlarge » Wed Mar 10, 2021 4:25 pm

Does anyone know if the factory is still open / operating semi-normally at the moment? - I sent an email a while ago and heard nothing back which is pretty unusual when trying to buy something (assuming it went through ok)....

I also spotted that the regular Ariel site now includes some newly listed service items, which I'd like to purchase but it looks like no deliveries to the EU (or at least my country)....... I hope that doesn't mean I'm SOL for parts in future ;-(

Any ideas, or anyone else in the same "post brexit boat" ? :o

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IanG
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Re: Excommunicated?

Post by IanG » Wed Mar 10, 2021 4:31 pm

Open as normal
Spoke to Matt and Steve last week

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Preseh
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Re: Excommunicated?

Post by Preseh » Wed Mar 10, 2021 4:44 pm

Collected my car on Friday and the factory was very much alive and kicking!

Karl V

Re: Excommunicated?

Post by Karl V » Wed Mar 10, 2021 5:38 pm

Spoke to Ben and Steve this week - seem to be open as normal. Have you tried calling?

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Re: Excommunicated?

Post by Atlarge » Wed Mar 10, 2021 5:43 pm

No, resisted the urge to call but probably should have... I’ll try giving them a ring tomorrow. Thanks for the confirmation gents!

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Re: Excommunicated?

Post by Hedge » Wed Mar 10, 2021 7:53 pm

They always answer calls. So, just call them...

Cheers,
Hedge

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Monza
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Re: Excommunicated?

Post by Monza » Wed Mar 10, 2021 9:55 pm

You can still order any Parts you want, but not from the shop if direct delivery to EC.
Send a mail to Matt in the Ariel parts Department : parts@........

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Re: Excommunicated?

Post by Atlarge » Fri Apr 02, 2021 12:17 pm

Happy to confirm the factory are still taking calls and sending orders to the EU!

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