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cant upload pictures

Posted: Thu Aug 20, 2009 7:27 pm
by bolus
I cant seem to upload any pics.  Like when you add an attachment even if it is a small picture.  anyone else

Re: cant upload pictures

Posted: Thu Aug 20, 2009 7:44 pm
by bm97ppc
Is this gallery or on the forum?

Re: cant upload pictures

Posted: Thu Aug 20, 2009 7:46 pm
by bolus
forum.  if I try to upload a 75kb pic (jpg) I get this:

Your attachment couldn't be saved. This might happen because it took too long to upload or the file is bigger than the server will allow.

Please consult your server administrator for more information.

Re: cant upload pictures

Posted: Thu Aug 20, 2009 8:26 pm
by bm97ppc
OK, Try now

Re: cant upload pictures

Posted: Thu Aug 20, 2009 8:31 pm
by bolus
still the same problem.  cant change my avatar pic either

An Error Has Occurred!
Your attachment couldn't be saved. This might happen because it took too long to upload or the file is bigger than the server will allow.

Please consult your server administrator for more information. 

Re: cant upload pictures

Posted: Thu Aug 20, 2009 9:47 pm
by bm97ppc
How about now?

Re: cant upload pictures

Posted: Thu Aug 20, 2009 10:25 pm
by bolus
nope, sorry.  I had it happen on both my work computer and my mac at home so I dont think it is me

Re: cant upload pictures

Posted: Thu Aug 20, 2009 10:30 pm
by bm97ppc
humm, bugger I'm running out of idea's, OK i'll dig deeper.

Piers

Re: cant upload pictures

Posted: Thu Aug 20, 2009 10:55 pm
by WorkingOnIt
[quote="bolus"]
still the same problem.  cant change my avatar pic either

An Error Has Occurred!
Your attachment couldn't be saved. This might happen because it took too long to upload or the file is bigger than the server will allow.

Please consult your server administrator for more information. 

[/quote]

I've gotten the same message ever since the migration - I had chalked it up to being away from home on an unfamiliar computer.

Just tried changing avatar pics again and I'm not getting the message, but the picture still doesn't upload.

Re: cant upload pictures

Posted: Fri Aug 21, 2009 5:55 am
by Driver
Knowing PHP a little I'd guess it's either the path to the avatar/uploads folder in the configuration or read/write permissions to that directory on the server.

Re: cant upload pictures

Posted: Fri Aug 21, 2009 8:44 am
by bm97ppc
[quote="Driver"]
Knowing PHP a little I'd guess it's either the path to the avatar/uploads folder in the configuration or read/write permissions to that directory on the server.
[/quote]

Permmisions was my first stab and upload path my second, both had errors but both are now correct and the problem still exists, hence i'll have to dig abit deeper, I will see it there are any log files, they might give me a clue.

Unfortunatly cucustance ment i didn't have long to test, and there were a lot of changes made in the background in one go:

Diffrent version of mySQL and on windows not Linux
Servered from IIS not Apache
Newer version of PHP on Windows not Linux
Split server setup now mySQL and the websever are on seperate servers.
Now the site sits behind a Application Layer Firewall (not sure if it did before but either way the setup will be diffrent)

I'm sure there were others, so i'm not suprised there is an error or two. The gallery is also giving the same error so i'm now begining to suspect the PHP setup. 

Can you give me a step by step how you get the error so i can test it myself please.

Piers

Re: cant upload pictures

Posted: Fri Aug 21, 2009 9:19 am
by wisp
[quote="Piers Chandler"]
Diffrent version of mySQL and on windows not Linux
Servered from IIS not Apache
Newer version of PHP on Windows not Linux

[/quote]

Come on Ken. Go boy, GO Image

Re: cant upload pictures

Posted: Fri Aug 21, 2009 3:10 pm
by Driver
[quote="wisp"]
[quote="Piers Chandler"]
Diffrent version of mySQL and on windows not Linux
Servered from IIS not Apache
Newer version of PHP on Windows not Linux[/quote]

Come on Ken. Go boy, GO Image[/quote]

Wisp other than to say we ran phpBB under linux biting my tongue on that one.... ;) You do like to stir the pot (wheres that devil smiley?)

To replicate it:
generate a reply or new message,
do a preview,
click the additional options
and then try to attach a file .... you'll see the error message.

Re: cant upload pictures

Posted: Fri Aug 21, 2009 3:17 pm
by bm97ppc
>:D

Re: cant upload pictures

Posted: Fri Aug 21, 2009 3:23 pm
by Driver
We need to add that one to our regular ones.