by dramsey68 » Tue Oct 17, 2023 3:59 pm
My 2023 Nomad with ~3,500 miles started to make a clicking/grumbling noise from my left rear when making left turns. It was not noticeable when going straight or changing lanes. Turns out when the motor is off and the left rear jacked up, you could hear the clicking when spinning the wheel.
After submitting a request for technical support and providing audio of the clicking sound, within 1 week I received the left axle assembly which includes both CV joints and a return shipping label at no cost.
I know TMI has received criticism in this forum and I too had frustration with my perception of not receiving accurate information regarding new Nomad builds. However, in their servicing of an existing owner, they took great care of me with no hassles whatsoever. Hopefully, they will share with me what went wrong/failed in the original axle assembly.
Thank you TMI & Jesse for the great service!
My 2023 Nomad with ~3,500 miles started to make a clicking/grumbling noise from my left rear when making left turns. It was not noticeable when going straight or changing lanes. Turns out when the motor is off and the left rear jacked up, you could hear the clicking when spinning the wheel.
After submitting a request for technical support and providing audio of the clicking sound, within 1 week I received the left axle assembly which includes both CV joints and a return shipping label at no cost.
I know TMI has received criticism in this forum and I too had frustration with my perception of not receiving accurate information regarding new Nomad builds. However, in their servicing of an existing owner, they took great care of me with no hassles whatsoever. Hopefully, they will share with me what went wrong/failed in the original axle assembly.
Thank you TMI & Jesse for the great service!